Shipping and delivery UPDATE during COVID
Please aware due to COVID and Christmas currently post is slower than normal with Royal Mail and many international postal services experiencing delays.
Please take this into consideration when placing your order. Unfortunately, during this difficult time postal times cannot be guaranteed.
Recent delivery estimation
For UK during Covid and Christmas rush shipping vary between 1-14 days
For USA, during Covid shipping vary between 1-4 weeks (for standard track post) if you want faster delivery please UPGRADE to courier delivery these option available at the checkout. Or if your order over £200 you will get FREE upgrade to courier delivery
For europe 1 week to 4 weeks. Faster option courier available at the checkout with additional cost
https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin
All parcel insured
When you can I ask for a claim ?
UK after 3 weeks has passed then royal mail need another 1 week to investigate
International after 6 weeks has passed then royal mail need another 2 weeks to investigate
Thank you so much for keeping my business running during difficult time. Your patience is greatly appreciated.
Craftymood.com
